Terms of Service

1. Acceptance of Terms

By accessing the CrewLinker website (crewlinker.com.au) or engaging our remote staffing services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. These terms constitute a legally binding agreement between you and Crew Linker (trading as CrewLinker, "we", "us", "our").

2. Description of Services

CrewLinker is a remote staffing and outsourcing company based in Sydney, Australia. We provide staffing and recruitment services to businesses across Australia and New Zealand, connecting them with skilled remote professionals including virtual assistants, customer service representatives, marketing specialists, IT support staff, and accounting professionals. Specific service terms, deliverables, and pricing are outlined in individual service agreements entered into with each client.

3. User Responsibilities

When using our website or engaging our services, you agree to:

• Provide accurate and complete information regarding your staffing requirements, business details, and contact information
• Use our website and services only for lawful purposes and in accordance with these terms
• Not misrepresent your identity, business, or the nature of your staffing needs
• Comply with all applicable Australian workplace laws, including workplace health and safety regulations, when working with staff placed through CrewLinker
• Pay all fees and charges as outlined in your service agreement in a timely manner
• Treat all placed staff with professionalism and respect
• Not directly engage, hire, or solicit any staff member introduced by CrewLinker outside of our agreement

4. Intellectual Property

All content on the CrewLinker website, including but not limited to text, graphics, logos, images, icons, and software, is the property of Crew Linker and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent. The CrewLinker name, logo, and all related marks are trademarks of Crew Linker.

5. Fees and Payment

All fees for our remote staffing services are quoted in Australian Dollars (AUD) unless otherwise stated. Payment terms are specified in your individual service agreement. We reserve the right to suspend services if payments are overdue. Any additional costs incurred due to changes in scope, last-minute bookings, or extended hours will be communicated and agreed upon in advance where practicable.

6. Non-Solicitation

During the term of your service agreement and for a period of twelve (12) months following its termination, you agree not to directly hire, engage, or solicit any remote staff member introduced or placed by CrewLinker without our prior written consent. Breach of this clause may result in a placement fee as outlined in your service agreement.

7. Limitation of Liability

To the maximum extent permitted by Australian law:

• CrewLinker's total liability for any claim arising from our services is limited to the fees paid by you in the three (3) months preceding the claim
• We are not liable for any indirect, incidental, special, or consequential damages, including loss of profit, data, revenue, or business opportunity
• While we take reasonable care in sourcing and vetting candidates, we do not guarantee that any individual staff member will meet all of your specific requirements or expectations
• We are not responsible for the actions, conduct, or performance of placed staff beyond our reasonable control

Nothing in these terms excludes or limits any rights you may have under the Australian Consumer Law that cannot be excluded or limited by agreement.

8. Termination

Either party may terminate a service agreement by providing written notice as specified in the agreement. Upon termination, all outstanding fees become immediately payable. We reserve the right to terminate or suspend access to our website or services at any time if these terms are breached or if we reasonably believe continued access poses a risk to our business or other users.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of New South Wales. Before commencing legal proceedings, both parties agree to attempt to resolve disputes through good faith negotiation.

10. Website Disclaimer

The information provided on the CrewLinker website is for general informational purposes only. While we endeavour to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information, products, or services contained on this website. Any reliance you place on such information is strictly at your own risk.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at: